Our return policy varies depending on the type of box you select and if you have selected a discounted pre pay option or not.  

Custom Boxes: Our custom boxes are all on a month to month basis. This means that if you are unhappy with your selections or simply change your mind you can return your box ( with all items ) to us free of charge with the items in new / unused condition by following the instructions below:
1. You will have to contact us within 7 days after delivery at info@adessoman.com.
2. Use the subject line SUBSCRIPTION BOX RETURN.
3. We will send you a pre paid return label and you can resend us the items in the original packaging within a week if receiving the shipping label.
4. You will then be refunded the amount of your subscription for that month once we receive the items and have been inspected and deemed appropriate for resale.

The Adesso Man Box: Since the Adesso Man Box is a curated box you have the option to pay month to month or prepay in advance for 3, 6 or 12 months for additional discounts.

-In the case of prepaid boxes we unfortunately do not offer refunds but will allow for exchanges. You can email info@adessoman.com within 7 days of receiving your box and we will send you a prepaid shipping label which you can use to send us the items that you are not happy with. All the items have to be in new/unused condition and be deemed eligible for resale. You have 7 days after receiving the shipping label to have shipped the items to us with an email of your alternative selections. With exchanges you will be charged $5.99 CAD for reshipment of your new selections.

-In the case of month to month payment plans, if you are unhappy with our selections or simply change your mind you can return your box to us free of charge with the items in new / unused condition by following the instructions below:
1. You will have to contact us within 7 days after delivery at info@adessoman.com.
2. Use the subject line SUBSCRIPTION BOX RETURN.
3. We will send you a pre paid return label and you can resend us the items in the original packaging within a week if receiving the shipping label.
4. You will then be refunded the amount of your subscription for that month once we receive the items and have been inspected and deemed appropriate for resale.

Sock Subscription:
With our sock subscription you have the option to either exchange or return your monthly sock as long as it is in a new and unused condition. Incase you are unhappy with our selection or simply change your mind email us at info@adessoman.com and we send you a free return label for all returns and exchanges. The amount will be refunded as soon as we receive the items and inspect them to make sure they are deemed to be appropriate for resale. Incase of manufacturing defects or damaged items we will replace the item free of charge. Shipping on all exchanged items back to you are also free of charge.